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Last Updated 19-02-2014

Haircare2u.my ("Haircare2u") owns and operates this web site, Haircare2u.my ("Web Site"). Haircare2u recognizes and respects the importance of maintaining the privacy of our customers, registered members ("Members") and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of the personal information we may collect from you when you visit our Web Site, respond to our emails, place orders via our website, or otherwise contact us via telephone, email, SMS or chat messaging apps.

Note: You must be 18 years or older to use, subscribe or register as a member of Haircare2u.my. The Web Site is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children under the age of 13. If Haircare2u becomes aware that a child under 13 has provided personally identifiable information, we will take reasonable steps to remove such information and terminate the respective account.

 

Why do we gather information?

Haircare2u.my gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide you with an enhanced and more personalized shopping experience, and to inform you of special offers and discounts from us and selected third parties.

 

What information do we gather?

We collect information through our Web Site, emails, chat messaging services, and telephone, including when you:

  • place an order,
  • participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations, and
  • engage in other activities, services, products and resources we make accessible to our customers, members or users.

Depending on how you interact with us, we collect some or all of the following types of information:

  • your name, address, telephone number, email address,
  • billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address),
  • gender and birth date, if you choose, or are otherwise required to, enter such information,
  • products purchased
  • any promotion or gift card code and related information, and
  • other information you provide to us.
  • Information shared via your social media account. (see Social Media section)

Information you provide may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send orders. Other Members do not have the right to view and edit your Address Book entries.

Upon completing a purchase with Haircare2u, a customer is automatically opted in for e-mails. To opt out, please e-mail: haircare2u.my@gmail.com.

When you use the Ratings & Reviews or the Question & Answer services you will become a registered user (if you aren’t already one) and any personal information you submit will become part of your profile, as maintained by Haircare2u.

 

Social Media

Haircare2u invites you to socialize and share your hair care finds and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins to allow Facebook to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook while shopping at Haircare2u.my. Haircare2u does not receive or control any of the content from Facebook Social Plugins. For more information about Facebook Social Plugins and other social media tools, click this link.

We may allow you to sign in to your Haircare2u.my account using your social media account. If you choose to do this, we may collect information necessary to facilitate social interactions such as friend lists, birthday, check-ins, basic profile information and your profile picture but only if the privacy settings you and your friends set within your account allow it. We will use the information we collect to create and facilitate an interactive social experience and to bring you products, services and programs from Haircare2u.my. Haircare2u.my will always comply both with its privacy policy as well as with terms and conditions regarding use of your social media profile information.